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About Us

 

 

About Us :

     LongYue (Long Yue) autoparts focus on wiring harness custom market for over 10 years,especially US market.In the past years LongYue worked at OEM market, but we also focus on factory-direct and working on setting up resellers and dealers.  

 

 LongYue brings factory wholesale prices directly to you. We ship your order to your door by supplying them from our factory. Supplying high discount auto parts is just what we do! 

 

Why Us :

  We know how important it is to you to buy the parts you need. So we have worked around the clock to make sure we offer you a full line of discounted import and domestic auto parts for your car, truck or SUV. 

 

  LongYue is one of the largest connector harness suppliers of Original Manufactured Equipment (OEM) parts in the China. But we did not stop there;

 

  We care about our customers' needs. That is why you will not find a larger selection of online auto parts at a lower price! With 100's of thousands of satisfied clients, we can assure your experience with us will bring you back again and again.


 

SHIPPING

1. Delivery Notifications
We usually deliver orders within 1-5 workdays after get paid, in rare circumstances we might need 7 workdays or more to handle. You will receive an email at the address you have specified when your order has been despatched - this email contains the tracking number so you can track it online 3 days after despatched right to your door.

2. Delivery areas
We deliver the orders to all countries in the world now. Address must be a valid street address. NO deliveries to PO Boxes.

3. Shipping fee & Delivery timescale
The delivery time for countries USA, Australia, most countries of South America will be about 2 to 3 weeks. For European countries the delivery will take about 2 to 4 weeks. Sometimes it will take longer for custom clearance or accidental situations.

Alternatively, the UPS/FedEx/DHL shipping options are available if you would like to have your purchased items more quickly; usually it takes about 3-7 workdays.

Please note that the shipping cost does not included any import taxes, buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.

4. Missed deliveries
If you are not in to receive the delivery at the time the delivery is attempted, please you contact your local sorting office and call them to arrange a redelivery at a more convenient time, or alternatively you can collect it from your local sorting office. Due to security reasons, all items must be signed for and we cannot send items unrecorded.

If for any reason the item is returned to us (e.g. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item. From this point forth, you will be given a choice whether you wish us to redispatch the item or for you to cancel the order. Please note that for items that were undelivered through fault of the consumer and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total.

Return policy

All products sold through longyue autoparts are covered by our warranty and return policies. The quality of the product you will receive is guaranteed to be good, and we absolutely guarantee this. If any defective product received, we will refund or exchange your products at our cost. If you are not satisfied with your purchase, we will exchange your product, but you need to pay extra shipping cost; also you can arrange returning within 7 days of arrival of the order at your shipping destination, we will refund the order, but you need to pay the shopping cost occurred.

If you want to make a return or exchange, please choosing the safety shipping method and packing, if we received damage or broken items caused by packing or shipping, we cannot make any refund. Also please you prepaid the shipping cost, the unpaid package will not be acceptable.

Here are the messages you need to state:
1)Your order number
2)Item(s) you want to return
3)The reason you want to make a return. Tracking numbers after your product has been sent out

1. If you are returning products for exchange / refund:
Tampered products will not be exchanged/refunded. This means that if the products have been opened up, or otherwise tampered or damaged, the return/refund policy will be considered null and void.

If you are returning products for refund, the shipping cost which would not be refunded (we had paid for shipment).

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